Business Writing for Tourism Industry †MyAssignmenthelp.com

Question: Discuss about the Business Writing for Tourism Industry. Answer: Self-assessment This assessment is about th audio in which I have communicated with Mr. Ravi who is the Uber driver back in India. I have communicated with him for several minutes to know the details about him. I have found out several things throughout my conversation. I had called Mr. Ravi to thank him for the things he had done for me. He had been a great helping hand for me over in India. This audio recording has revealed the circumstances in which he had helped me. Now I have started a job in Canada and this is quite a hardworking job indeed. I have come aware of several facts indeed. I have realized that the communication style is very much important while speaking to someone else. I had been very cautious while listening to what he said. I did not interrupt in his words while he was talking. It could have been a disrespect to him as well. Communication style The different communication styles have a deep impact on the minds of the listeners. While a person is communicating with another person whether in phone or face to face, he or she might address to the questions very much directly (Baym, 2015). This would be very much problematic if the listener and the speaker cannot communicate with each other properly. There are several personal communication styles that have to be addressed in this paper. Some of the important personal communication styles are Assertive, Aggressive, Passive- aggressive and passive communication. These communication styles are very much important in order to address the issues in the communication between two persons (Baym, 2015). In this scenario, the personal communication style that has been followed is the Assertive communication style. The basic features of the Assertive communication style would be discussed in the next segment. The Assertive communication style lets the speakers to clearly communicate all the things with the listeners. The speakers can express all their feelings very openly indeed. The speakers can say whatever he or she feels right to do (Ceravolo et al., 2012). The speaker can address the right things at the right time but they do not violate the rights of the other people. The speakers can express their views and can state everything with proper clarity. The speaker can address all the important things in I statements. The speakers can communicate with respect for others as well. The speakers can communicate with the listeners as the listeners can listen to the things very cautiously (Ceravolo et al., 2012). The speaker can feel to be very much connected to other people as well. I have felt connected with Mr. Ravi as well in this context. He has been a great help for me in India so I have thanked him with the utmost respect. I have also asked about his family and the job he does. This ha s catered to the needs to show respect to Mr. Ravi. These are the reasons as to why I think this falls under the Assertive communication style. Barriers to assertive communication While I have been communicating with Mr. Ravi over the telephone, I have felt that I was not that much familiar with the person himself when I was talking to him face to face. This is one of the most important communication barriers for I was not able to communicate with him with such simplicity when he was in front of me. I have discovered that I am very weak in communicating with people on face. I have also realized the fact that I have been very weak in communicating with women. I cannot talk properly with women as I have not done it many times in the past. There are certain issues regarding the communication with the people opposite gender for me. These issues have to be will put a negative impact on the people whom I am communicating with. If I somehow behave badly with a woman, this will be very much problematic for my reputation indeed. Ways to resolve the communication barriers There are certain ways by which I will be able to cover up my communication barriers. As I have the assertive communication style, I must follow the ways by which these communication barriers can be overcome. I would like to converse with all the people from both the genders and from all the strata of the society so that I can build good communication skills with almost everyone. I must learn to show respect and politeness while I am talking with someone. I should not interrupt while the other is talking. I should listen to everything with everyone very carefully and find out the ways properly to mitigate all the issues. References Alberts, J. K., Nakayama, T. K., Martin, J. N. (2015).Human communication in society. Pearson. Baym, N. K. (2015).Personal connections in the digital age. John Wiley Sons. Broadbent, D. E. (2013).Perception and communication. Elsevier. Ceravolo, D. J., Schwartz, D. G., FOLTZ?RAMOS, K. M., Castner, J. (2012). Strengthening communication to overcome lateral violence.Journal of Nursing Management,20(5), 599-606. DeVito, J. A. (2012).The Interpersonal Communication Book 13th Edition. Pearson. Knapp, M. L., Vangelisti, A. L., Caughlin, J. P. (2014).Interpersonal communication and human relationships. Pearson Higher Ed.